Arch Capital Group Ltd

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Business Systems Analyst III

at Arch Capital Group Ltd

Posted: 10/3/2019
Job Reference #: 2660

Job Description

  • EntityArch Insurance Group Inc (U.S.)
    Job LocationsUS-NC-Raleigh | US-NJ-Jersey City
    Job ID
    Business Segment
    # of Openings
    Information Technology
  • The Position

    The Business Systems Analyst III is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.

    The incumbent performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.

    Job Responsibilities


    1. Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
    2. Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
    3. Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
    4. Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
    5. Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
    6. Liaise with other project and program areas to coordinate interdependencies and resolve issues.
    7. Analyzes, maps and communicates current state and future state business processes.
    8. Supports business units in the resolution of in-depth user questions and issues.
    9. Maintains a working knowledge of new technology and business analysis standards & practices.
    10. Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

    Required Skills/Experience

    Knowledge & Skills:

    1. Advanced knowledge of Property & Casualty Insurance business domain, assigned software business systems and/or data warehouse applications.
    2. In depth knowledge of business analysis processes, techniques, and work products.
    3. Understanding of experience with user experience design for web applications.
    4. Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
    5. Experience in Agile software development processes
    6. Excellent analytical, problem solving and organizational skills.
    7. Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
    8. Strong customer service skills to provide end user/business owner systems support on high level issues.
    9. Excellent understanding of how technology impacts the business
    10. Excellent team player with a proven background of individual contribution.
    11. Excellent interpersonal, documentation, communication, and presentation skills.
    12. Strong SQL skills to query SQL databases as well as data structures and data movement.
    13. Technical acumen to understanding of XML language and read code (Java/.NET, etc).
    14. Requirements gathering from the business users and well as developing system specifications for projects, enhancements and bug/issues.
    15. Develop technical requirement documents as well as technical specifications for the software engineering teams
    16. Excellent understanding of how technology impacts the business
    17. Experience in data integration and data quality projects.


    Education & Experience:

    Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.

    The Company

    Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, and Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

    Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.