Duke University Hospital

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ADMINISTRATIVE ASSISTANT/MEDICAL TRANSCRIPTIONIST

at Duke University Hospital

Posted: 9/24/2019
Job Reference #: 1363780
Keywords: office

Job Description

Auto req ID
112532BR

Duke Entity
DUHS CLINICAL LABS

Job Code
4001 ADMINISTRATIVE ASSISTANT

Job Description
THIS IS A FULL-TIME POSITION WORKING MONDAY TO FRIDAY IN THE PATHOLOGY OFFICE LOCATED AT DUKE REGIONAL HOSPITAL. DUTIES ARE 50% PATHOLOGY TRANSCRIPTION AND 50% MODEERATELY COMPLEX TO ADVANCED OFFICE PROCEDURES.

Scope: 
This following site specific position description should be considered in conjunction with the DUHS Job Description for Administrative Assistant I (4001)
 
General Description of the Job Class
Support the clinical and anatomic pathology laboratories on a daily basis with a wide variety of functions and regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Tasks are typically diverse and advanced. Duties and responsibilities for this position classification are specified by the medical director are as follows:
 
Behavioral Expectations:
  • Model positive behavior that encourages a work culture supportive of the Duke University Health System Behavioral Values.
  • Demonstrate strong written and verbal communications skills necessary to facilitate positive interactions with co-workers, patients (and patient families), lab leadership and all laboratory customers.
  • Maintain a positive and professional attitude during stressful situations and periods of issues resolution.
  • Adhere to all DUHS and departmental policies and procedures.
 
Duties and Responsibilities of this Level
  • Type dictation for pathologist assistants and pathologists using dictation equipment
  • Manage slide, block, immune and recut requests
  • Handle and prepare pathology billing
  • Prepare Pathology and Surgical QI reports
  • Manage pathology on call schedule
  • Complete payroll edits (to include deviation sheets) in a detailed and timely manner
  • Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designate intervals and as requested.
  • Coordinate special projects.
  • Support department events by assisting in making event arrangements ie catering
  • Develop advanced presentation materials.   
  • Respond to all customer inquiries and matters in a professional and positive manner incorporating the Duke values into all interactions
  • Prioritize and resolve inquiries (phone, e-mail, in person).
  • Prepare copies, scans, laminating and faxing as needed.
  • Prepare FEDex packages for send out.
  • Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements.
  • Pick up, sort and distribute laboratory mail.
  • Collect, compile and analyze moderately complex data and information.
  • Manage and order office supplies for the laboratory.
  • Manage conference room bookings
  • Submit reimbursements on line as required
  • Process the lab manager corporate card in a timely manner
  • Handle miscellaneous staff requests.
  • Perform other related duties incidental to the work described herein.
Knowledge, Skills and Abilities
  • Creatively uses PC, word processing and other office tools.
  • Thorough knowledge of department policies, procedures, and goals. 


Location
Durham

Requisition Number
401585732

Position Title
ADMINISTRATIVE ASSISTANT/MEDICAL TRANSCRIPTIONIST

Shift
First/Day

Job Family Level
C2

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Department Name
PATHOLOGY/SENT OUTS

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

High school education or equivalent.

Experience

Two years of administrative support experience of increasing variety and/or complexity

Degrees, Licensures, Certifications

N/A