Duke University Hospital

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at Duke University Hospital

Posted: 10/7/2019
Job Reference #: 1362126

Job Description

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Duke Entity

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Job Description

Occupational Summary

Perform a variety of routine activities to provide physical and psychological care to patients with psychiatric disorders.

Work Performed

  • Observe patients and assesses progress on daily basis;
  • Report significant changes in patients' condition and/or behavior to supervising RN.
  • Interact with patients on a one to one basis providing recreational or social activities and reinforce patient teaching.
  • Assist patients in activities of daily living including making beds, bathing, personal hygiene, feeding and dressing.
  • Assist patients with position changes, range of motion exercises, transfers and walking.
  • Provide care and monitoring of patients in seclusion and/or restraint.
  • Provide protection and control for patients as required to ensure patient safety in the facility.
  • Participate in restraining combative patients as necessary.
  • Ensure compliance with safety and infection control guidelines including universal precautions for self and patients.
  • Participate in staff discussions to assess, coordinate and execute patient care.
  • Maintain a clean, neat and safe work environment; activities may include but not be limited to tidying room, cleaning equipment, changing  bed linens, restocking work areas, keeping rooms and hallways clear of debris, etc.
  • Practice proper safety techniques in accordance with hospital and departmental policies and procedures: immediately reports any mechanical electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuries to manager.
  • Participate in review of activities and processes for work area;
  • Assist in implementing changes to effect continual improvement in services provided; comply with regulatory and legal requirements.
  • Assist in organizing and conducting recreational activities.
  • Interact with patients on a one to one as well as small group basis;
  • Assist patients in planning how the treatment plan can be optimally utilized for their benefit.
  • Perform other related duties incidental to the work described herein.

Knowledge Skills and Abilities

Knowledge of:
  • Special procedures that are applicable to work performed
  • Procedures and techniques involved in administering routine treatments to patients.
  • Sanitation, personal hygiene, infection control, and basic health and safety precautions applicable to work in a health care environment.Knowledge of specimen collection, storage and transport.
  • Behavioral principles and individual responses to stressors.
Ability to:
  • Establish and maintain effective working relationships with patients and hospital staff.
  • Work with, express sensitivity and understanding, and secure the cooperation of patients, including maintaining sympathetic attitude towards patients. 
  • Keep calm in stressful situations.
  • Maintain routine records and prepare reports.
  • Recognize patients in emergency states and seek appropriate assistance.
  • Maintain confidentiality and other patient rights.
  • Understand, follow and communicate/relate oral and written instructions and pertinent information accurately.Ability to apply proper body mechanics and safety.individuals in didactic or recreational groups.

Level Characteristics



Requisition Number

Position Title


Job Family Level

Full Time / Part Time

Regular / Temporary

Department Name

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.


Graduation from high school or GED.


At least 2 years of experience working with groups of patients in aninpatient setting or specialized experience with a predominate diagnosiscluster of the patients served.

Degrees, Licensures, Certifications

Listing on the Nurse Aid Registry of North Carolina,orCertification as a Substance Abuse Counselor in North Carolina,orCertification as an Emergency Medical Technician in North Carolina,OrCertification as a Behavioral Health Technician by The Academy ofAddiction Professionals or American Medical Certification AssociationIf not currently listed Listing on the Nurse Aid Registry of NorthCarolina, must complete within 1 year of employment.BCLS certification must be maintained/completed by the end of new hireorientation, which typically takes place during the first week ofemployment.CPI certification strongly preferredMeet DUHS credential to perform analysis of blood glucose from fingersticks and report findings to nurse. Complete quality control measuresfor this equipment. Participate in specimen collection according to testrequested. Is responsible for patient identification, specimen labeling,and collection verification. Instruct patients in collection andpreservation of urine, sputum and stool samples for analysis. Obtain andrecord vital signs, intake and output amounts or other measures asdelegated within 90 days of employment.