Duke University Hospital

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DHTS APPLICATION ANALYST

at Duke University Hospital

Posted: 8/9/2019
Job Reference #: 1360708
Keywords:

Job Description

Auto req ID
111924BR

Duke Entity
HEALTH SYSTEM

Job Code
3839 DHTS APPLICATION ANALYST

Job Description
Application Analyst
 
Primary role:
The Application Analyst is primarily responsible for the development, deployment, post-implementation support, product design and testing cycles of the Maestro Care(Epic) Inpatient Electronic Health Record (EHR) for the OpTime and Anesthesia modules.  This includes planning, performing, managing, and supporting identified OpTime and Anesthesia users in the Duke environment. 

The incumbent will work closely with Epic and identified other Maestro Care applications staff to create and carry out deployment tasks, clinical workflow interpretation, and participate in Maestro Care OpTime and Anesthesia application build, testing and support.  Advise and assist with educational issues, including cross-training of team members, end-users and DHTS Service Desk via face-to-face, via phone or email and via training classes. 

Act as Maestro Care Inpatient EHR application expert for base functionality.  Update test plans to account for testing of new features with all releases. Participate in the design and specification of bug-fixes to ensure they meet the needs of the Duke environment, as well as participate in design sessions and review of specifications for new features and enhancements in the Maestro Care Inpatient EHR. Work with others on the Application Support team to manage all user access to Maestro Care Inpatient EHR systems and track changes. Develop proficiency in Maestro Care Anesthesia in addition to OpTime.

This position is expected to be filled at Level 2.

 
Level 2:
Perform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions
  • Proactively complete assigned Maestro Care application deployment(s), management and testing tasks within a defined timeline
  • Manage the documentation, resolution, and completion of identified deployment issues and tasks
  • Build, test, and debug Epic application(s) to ensure the system meets end-user requirements
  • Responsible for writing and executing test plans, documenting and resolving defects within Quality Center
  • Develop and document system and user procedures
  • Develop report specifications and work closely with report writers to ensure all operational and regulatory reporting needs are met including reports necessary to comply with Meaningful Use requirements
  • Provide both business and after hours support for issues around system production support including the analysis, prioritization, and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing and interface enhancements
  • Requires current Epic OpTime and Anesthesia certification or the ability to complete certifications within the defined timeline.
  • Makes oral and written presentations to project teams, management, and other departments.
  • Coordinates and operationalizes simple to complex projects with direction.
  • Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated.
 
Education/Training:
Bachelor degree, preferably in computer science or a clinical field, or offsetting clinical or IT experience. Prefer nursing experience in the perioperative environment.

Experience Level 2
Three years of progressive healthcare IT experience.

Level 2
In addition to the requirements described for the Level 2 requires: Epic OpTime and Anesthesia certification strongly preferred. 

Skills Of A Level 2:

In addition to the KSAs described for Level 2 will demonstrate:
Knowledge of project management to manage deliverables
Design specifications for information systems
Implementation of information systems
Maintenance of information systems
Quality assurance (may be required)
Adult learning and training methods (may be required)

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

 
#Dukejobs
 

Location
Durham

Requisition Number
401579650

Position Title
DHTS APPLICATION ANALYST

Shift
First/Day

Job Family Level
CD

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Department Name
MC - MAESTRO CARE - FTES

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Experience
Level 2- Three years of progressive healthcare IT experience.

Education/Training:
Bachelor degree, preferably in computer science or a clinical field, or offsetting clinical or IT experience. Prefer nursing experience in the perioperative environment.

Level 2
In addition, Level 2 requires: Epic OpTime and Anesthesia certification strongly preferred.

Level 2
In addition to the KSAs described for the Level 2 will
demonstrate: Knowledge of project management to manage deliverables
Design specifications for information systems
Implementation of information systems
Maintenance of information systems
Quality assurance (may be required)
Adult learning and training methods (may be required)