Duke University Hospital

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MEDICAL ASSISTANT, CERTIFIED - Neurology of Raleigh

at Duke University Hospital

Posted: 7/31/2019
Job Reference #: 1360276
Keywords: office

Job Description

Auto req ID
111829BR

Duke Entity
PRIVATE DIAGNOSTIC CLINICS

Job Code
4261 MEDICAL ASSISTANT, CERTIFIED

Job Description
Duke Neurology of Raleigh

Job Duties
1. Taking medical histories and recording vital signs 10%
2. Update and file patient medical records 4%
3. Answer telephones 10%
4. Preparing patients for examinations and procedures 5%
5. Collect and prepare laboratory specimens 0%
6. Authorize drug refills as directed 20%
7. Performing Prior Authorizations 30%
8. Schedule appointments 5%
9. Perform other administrative duties as directed 8%
10. Perform other clinical functions as delegated and supervised by the physician

Knowledge, Skills, and Abilities
Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistantprogramming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene andbasic health and safety precautions applicable for work ina clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively

Education Requirements/Preferences
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required

Experience Requirements/Preferences
Level I -- No experience required.
Level II -- Must have at least 1 year of clinical experience as a Medical Assistant ina clinical setting.
Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Licensure/Certification Requirements
Level I -- Certification by AAMA or AMT required. BLS required. 
Level II -- Certification by AAMA or AMT required. Certification by AAMA preferred. BLS required.
Level III -- Certification by AAMA or AMT required. Certification by AAMA preferred. BLS required.

Working Conditions
Must be able to work under time pressures in a busy clinic/office environment.
Must be present on site for 8 hour shifts during standard business hours.
Must participate in group activities requiring interpersonal skills & cooperation.
Must work as late person when scheduled or according to business needs
Must be able to react quickly and immediately respond to emergencies.
Must travel between locations on needed basis.
Must be able to handle multiple assignments, conflicting demands & priorities.
Must maintain attention to detail over extended period oftime.
Must be continually aware of variations in changing situations.
Must be able to move throughout office environment throughout day.
Must be able to lift 30 lbs.
Must be able to push/pull 30 lbs.
Must be able to carry 30 lbs.
Must be able to reach for objects by extending arms.

Location
Raleigh

Requisition Number
401577974

Position Title
MEDICAL ASSISTANT, CERTIFIED - Neurology of Raleigh

Shift
First/Day

Job Family Level
C1

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Department Name
Neurology of Raleigh

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.