Duke University Hospital

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OFFICE CLERK

at Duke University Hospital

Posted: 8/1/2019
Job Reference #: 1352384

Job Description

Auto req ID
110145BR

Duke Entity
CENTRAL ADMIN MANAGEMENT CTR

Job Code
477 OFFICE CLERK

Job Description
Occupational Summary

Night/Weekend Office Staff, Duke Faculty Club (part-time)

Work Hours:  5 – 12 hours total per week.
 
Assist in the administration of the Duke Faculty Club office operations and in the supervision of club programs, policies, and procedures.   
 
Work Performed:

 
General Duties

1.  Responsible for creating a welcoming and informative office environment that promotes quality customer service and excellence.

2.  Participate in the operations of the office including but not limited to: 
  • Monitoring & assisting members with check-in process 
  • Answering member inquiries and providing front office assistance to DFC members
  • Providing administrative and clerical support to include data entry, copying and filing
  • Providing prospective members with informative tours of the facility
  • Other general office tasks and Special Events support as needed
3.  Oversight of the DFC facilities and grounds, abiding by opening and closing procedures, and enforcing club policies including but not limited to:
  • Covering/uncovering the lap pool during the spring and fall
  • Checking pool chemicals o Collecting trash on the patio and tennis courts
  • Monitoring the DFC parking lot during ball games/special events
  • Light office cleaning to include collecting trash, vacuuming, and dusting fitness equipment
4.  Committing to work at least one week night and one weekend shift a week.  
 
Skills/Experience: 


1.  Excellent customer service and communication skills. Prior experience in customer service industries preferred but not required
2.  Proper phone etiquette and office conduct 
3.  Ability to prioritize and adapt to a changing environment
4.  Strong computer skills:   Excel, Word, Access and web-based applications
5.  Organized and highly self-motivated with the ability to work independently and complete assigned tasks in a timely manner
 
Education/Training: Work requires organization, communication, and comprehension skills generally

Location
Durham

Requisition Number
401559147

Position Title
OFFICE CLERK

Shift
First/Day

Job Family Level
02

Full Time / Part Time
PART TIME

Regular / Temporary
Regular

Department Name
Duke Faculty Club

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Work requires a knowledge of basic grammar and mathematical principles to perform routine clerical/office support duties normally acquired through a high school education.

Experience

None required above minimum education/training requirement. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE