Key Business Solutions

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Business Analyst

at Key Business Solutions

Posted: 9/24/2019
Job Reference #: 12106838

Job Description

Business Analyst
Raleigh, NC
12 Months

Job Description:
The Business Analyst will be responsible for development of business requirements, for design of SharePoint and web based business solutions, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management. This individual must have proven contributor level experience with Microsoft SharePoint. The Business Analyst IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.
• Analyze, define, and document requirements for data, workflow and business processes
• Document the program and project deliverables as assigned
• Coordinate with clients to re-engineer business processes
• Design SharePoint and web based content management deliverables as required to support the re-engineered business processes
• Develop and deliver training materials for changed business processes and IT applications
• Provide knowledge transfer to DOT trainers who will be responsible for long term training delivery
• Provide limited support for new processes during implementation
• Provide coordination and leadership for other project team members as needed
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables
• Provide operational support for clients and the IT applications that support their business processes

Required/Desired Skills:

Required - 7yrs - Business process analysis, requirements development, training material development and documentation
Required - 7yrs - Proven experience evaluating business processes and re-engineering
Required - 7yrs - Proven experience developing and delivering business process training
Required - 7yrs - Proven experience writing clear and concise technical and user documentation
Required - 3yrs - Working knowledge of Microsoft SharePoint as a contributor
Required - 7yrs - Strong analytical and conceptual skills
Required - 7yrs - Positive interpersonal skills
Required - 7yrs - Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
Required - 7yrs - Excellent organizational and presentation skills
Required - 3yrs - Working knowledge of Content Management process and industry best practices
Required - 7yrs - Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio)
Required - 3yrs - Working knowledge of application development life cycle and Agile development processes
Highly desired - 3yrs - Working knowledge of NCDOT transportation lifecycle business processes
Highly desired - 3yrs - Experience with Microsoft SharePoint as a designer
Desired - 3yrs - Software design experience
Highly desired - 3yrs - Innovative, “out of the box” thinker
Desired - 3yrs - Project management experience


Key Business Solutions, Inc.

|| Office: 916 646 2080 Ext 218 || Fax: 916 646 2081

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