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AS400/iSeries Computer Operator

at Getronics

Posted: 10/1/2019
Job Reference #: 5000463718906
Keywords: computer

Job Description

Core Function:

Perform AS400 Operations duties as required per documented processes and procedures. This includes a working knowledge of customer hardware and ability to interact, troubleshoot issues and work independently.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.

  • Ability to read and understand written documentation and procedures for our various customers and understanding that what one customer allows, another may not.
  • Monitor for hardware errors and provide first level hardware support for the AS400. Work directly with IBMSERV and the various Tech Support teams in setting up hardware repairs as needed.
  • Monitor and execute adhoc batch processing on 400 OS platform using the native AS400 command line and customer created screens, or via the IBM Job Scheduler, the Advanced IBM Job Scheduler and ROBOT scheduling tools.
  • Monitor the AS400 environment(s) using the MAM console screens and the ROBOT Console, responding, escalating and ticketing alerts as required.
  • Perform the Disaster Recovery testing as required by our customers.
  • Have a basic understanding of AS400 Networking to assist in maintaining network and peripheral connectivity. Should be able to identify, diagnose, and resolve line faults by referring issues to vendors or implementing back-up and recovery processes.
  • Create incidents and trouble tickets in various ticketing tools and keep them updated until resolution and/or until it is handed off to another team.
  • Ability to multitask and act with a sense of urgency when required.
  • Good verbal and written skills.

 

 

 

 

 

 

 

 

 

Requirements

  • Knowledge of IBM AS400 (iSeries), AIX, and UNIX Systems
  • Knowledge of Tidal Batch Scheduler -- ability to stop / restart jobs and perform problem determination on batch job errors.
  • Knowledge of AS400 Commands, Robot Scheduler, Advanced Job Scheduler and IBM AS400 Message & Alert Management System.
  • Knowledge / experience with the following computer operating systems/software: Red Hat Linux, Windows, IBM Lotus Notes, IBM Personal Communications, PCAnywhere, Putty, and Open Text Socks Client.
  • Knowledge / Experience with Project Management
  • Moderate to difficult computer skills, experience using Excel and Word is required.

 


  • Knowledge of IBM AS400 (iSeries), AIX, and UNIX Systems
  • Knowledge of Tidal Batch Scheduler -- ability to stop / restart jobs and perform problem determination on batch job errors.
  • Knowledge of AS400 Commands, Robot Scheduler, Advanced Job Scheduler and IBM AS400 Message & Alert Management System.
  • Knowledge / experience with the following computer operating systems/software: Red Hat Linux, Windows, IBM Lotus Notes, IBM Personal Communications, PCAnywhere, Putty, and Open Text Socks Client.
  • Knowledge / Experience with Project Management
  • Moderate to difficult computer skills, experience using Excel and Word is required.

 


Raleigh, NC
Reg. Full-time Benefitted