Revlon, Inc.

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Sr Mgr, Quality Assurance

at Revlon, Inc.

Posted: 10/12/2019
Job Status: Full Time
Job Reference #: 069916e4-6859-4ef8-9858-2286c17fd56e

Job Description




  • Lead Quality Assurance team in North America for both Revlon-owned Manufacturing plants and Third Party Manufacturing (TPM) plants.
  • Direct reports and indirect/dotted-line reports will execute a harmonized Quality Assurance system, with the role responsible for continuing to drive simple, consistent processes across the business, regardless of internal or external manufacturing.








 People-Provide positive and negative feedback to direct and indirect/dotted-line reports in a timely, professional manner. Implement and maintain an individual development plan for all direct reports.

  • People-Mentor and coach team as well as all cross-functional colleagues on process-based root cause problem solving.
  • Culture-Drive a culture change, beginning in Oxford and rolling out to other Revlon-owned plants, from a blame- and output-oriented culture to one that is data-driven, fact-based, and quality-oriented, without sacrificing plant capacities and output.
  • Quality-Implement action plans to ensure all FDA- and Health Canada-registered Revlon-owned sites in North America maintain their cGMP status, evaluated by any audit activity and the number of observations; the goal is always zero.
  • Quality- Monitor status of all Third Party Manufacturing (TPM) sites that are FDA- and Health Canada-registered to ensure the frequency of audits complies with all regulations.
  • Quality-Ownership of the TPM Supplier Management process, to include onboarding new TPM’s as well as maintenance of existing TPM sites. Includes documentation integrity and storage for each TPM.
  • Quality-Monitor and set expectations for each responsible site for SAP Quality Notification (QN’s) completion and quality of root cause investigation, both internal to plant, and external reported by customers. A significant year-over-year reduction in number of QN’s is an expectation for this role to drive.
  • Delivery- New Product Development (NPD) is the driver of our industry’s success. Do what it takes to achieve Ship-to-Trade (STT) dates without sacrificing cGMP compliance, Safety of the end user, and brand Quality expectations.
  • Cost-Support directly and through delegation to team members all cost reduction initiatives.
  • Innovation-New Product Development (NPD) is the driver of our industry’s success. Responsible for managing the team budget and headcount and strategy to drive Right First Time for NPD for both Revlon-owned plants and TPM sites. This requires leveraging the dual Quality assurance/Quality Engineer (QA/QE) role based in Oxford and the indirect/dotted-line reports at other sites to support the NPD’s at pilot batching, line trial, first production, and startup as needed, while maintaining the budget. Must creatively use headcount to manage this dual role.
  • Key Partners-Will need to build solid relationships with all functions of the organization, in particular Corporate QA, plant Quality Control (QC), Regulatory Affairs (RA), R&D Development and Services, Packaging Development and Engineering, Supply Chain, Revlon-owned plant Production, and TPM leaders, both Revlon employees and TPM employees.
  • Other duties as assigned.
  • Travel up to 50% as needed to support the business.





  • Minimum of 10 years relevant experience to include cGMP plants, consumer personal care industry and/or pharmaceutical, external/contract manufacturing, and people leadership.
  • Minimum of a Bachelor’s of Science degree, such as Engineering, Microbiology, Chemistry.
  • MBA, Six Sigma Green Belt, Six Sigma Black Belt, ASQ certifications desirable.






  • Engaging and motivational personality that enjoys being a part of the team, so that strong, tight-knit cross-functional teams are built and the culture is changed as needed to drive business growth. Communication and relationship-building is a critical skill for this role.
  • Experience leading or at least participating in strong culture change using influential leadership skills rather than authoritative practices. People should see the value in what is being driven for change and want to follow.
  • Experience leading or participating in auditing activities for cGMP compliance.
  • Should consider self a Subject Matter expert (SME) on the FDA regulations governing OTC and non-OTC products; prefer to also have experience with ISO 9001, ISO 22716, European regulations, and ICH guidelines.
  • Ability to manage 4-7 direct reports in local and remote locations, as well as 2-5 indirect/dotted-line reports in North America.
  • Ability to translate technical requirements into business impacts (risk to consumer, financial, brand image), think critically, and analyze data, and then communicate this to the rest of the team or organization using simple and concise reasoning.
  • Proficiency in standard business software (Word, Excel, Outlook, PowerPoint)
  • SAP experience, or other ERP systems.
  • Experience in Continuous improvement projects, kaizens, 5S, Daily Management, Standard Work, statistical techniques, other LEAN tools.