Southeastern Freight Lines

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SC ADMIN SPEC II

at Southeastern Freight Lines

Posted: 9/26/2019
Job Reference #: 10608
Keywords: clerical, office

Job Description

  • Title
    SC ADMIN SPEC II
    Requisition ID
    2019-10608
    Category (Portal Searching)
    Administrative or Clerical
    Full Time/Part Time/Temp
    Regular Full-Time
    Location : Name
    RALEIGH - (RAL)
    Location Address : Address
    4363 SOUTH ALSTON AVENUE
    Location Address : City
    DURHAM
    Location Address : State/Province
    NC
    Location Address : Postal Code
    27713
  • Overview

    Responsible for intermediate level clerical duties that assist in the operational function of the service centers. Performs a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial.

    Responsibilities

    What you’ll do on a typical day

    • Responds to calls or contacts customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), driver collects, tracing, problems, or rating information.
    • Researches and answers requests for information from internal customers or other service centers.
    • Calls and schedules delivery appointments
    • Assists drivers with pick-up or delivery problems
    • Calculates hours worked and Linehaul miles. Compiles driver hours of service and completes driver log summaries
    • Assists with generating manifests and closing loads. Enters closed, dispatched, and arrived loads into the computer
    • Provides clerical support to the service center Account Managers, Account Executives, or Senior Account Executives
    • Makes follow-up calls to customers as requested. Maintains the sales appointment schedule and maintains a list of sales leads
    • Keys pay data into the payroll system
    • Assists the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc.
    • Coordinates new hire orientation
    • Assists with Service Center training efforts by scheduling classes or ordering supplies

    Qualifications

    Here are the key things you will need to have

    • A High School Diploma or GED
    • 6 months of related experience and/or previous office experience
    • Must have strong customer relations skills to communicate effectively with internal and external customers
    • Ability to manage multiple tasks with interruption

    Must have computer skills and be familiar with Microsoft Office applications

    Benefits

    Here are some of the perks you’ll get as a full time member of our team:

    • Competitive pay
    • Career Progression
    • Job stability (We’ve never had a lay off)
    • Health, Dental & Vision Benefits
    • Short Term & Long Term Disability
    • Flex and Health Spending Accounts
    • Company matching 401(k) retirement plan
    • Wellness Program
    • Paid time off, including 8 paid holidays
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