The Clorox Company

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IT Business Analyst

at The Clorox Company

Posted: 10/24/2017
Job Reference #: 5000263498406

Job Description

Position Description

The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with about 8,000 employees worldwide and fiscal year 2016 sales of $5.8 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products; Pine-Sol® cleaners; Liquid Plumr® clog removers; Poett® home care products; Fresh Step® cat litter; Glad® bags, wraps and containers; Kingsford® charcoal; Hidden Valley® dressings and sauces; Brita® water-filtration products; Burt's Bees® natural personal care products; and Renew Life® digestive health products. The company also markets brands for professional services, including Clorox Healthcare® and Clorox Commercial Solutions®. More than 80 percent of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.


As a member of our Information Technology team, you'll develop flexible technology solutions and services that support the ever-changing needs of the company. Information Technology is committed to developing team members' technology expertise and leadership skills. Individuals in these key positions apply their technical and business process expertise toward building an integrated enterprise data foundation. Additional opportunities exist in areas such as operations, systems engineering and production support.



Leads IT and IT supported functions utilizing tools, reports, and key processes to provide key analysis and deliverables to support the achievement of business objectives. Creates and analyzes deliverables to provide critical content to enable fact based decision making, facilitation and achieving successful collaboration with the supported stakeholders and have aligned relationships to drive business results and delivery of projects. Works very closely and leads different stakeholder teams to develop and maintain business process artifacts and aid project discovery as well as delivering the project to support and ensure supportability. Works directly with the business for functional requirements gathering, preparation of test plans/scripts, process analysis and financial analysis. Works closely with vendors for delivery of services and projects.


Key Responsibilities (in descending order of importance):

% of Time

Engage our People as Business and deliverable Owners: Develop individual capabilities to promote growth. Key activities include:

  • Executes projects for company priorities within cross functional team.
  • Collaborates with stakeholders to drive detailed content to achieve the best results for the projects and initiatives.
  • Facilitates meetings with key stakeholders.
  • Drives alignment between gaps in analysis and requirements to achieve "win win" solutions.
  • Identifies and creates opportunities, improvements, key content additions and overall project requirements to expand understanding of a function, business process technology or domain and all required deliverables to ensure successful delivery of the project or initiative.
  • Manages career path and development plan with manager.


Drive the Business: Supports technology tools, systems, capabilities, processes, and financials to enable delivery and drive business results across the enterprise.

  • Supports the development of strategic priorities and resource planning with BSC and PM organizations.
  • Develop and maintain strong working relationships with key internal and external stakeholders in the business, within IT and with our technology partners / vendors.
  • Is a trusted advisor for key stakeholders.
  • Acts as the change agent across stakeholder group by functioning within the defined operating model and providing the required deliverables. Ensure communications both formal and informal are clear and aligned with supported functions and related stakeholders.
  • Creates communication and change plans for implementation.
  • Partners with stakeholder teams to ensure adherence to defined methodologies and that all required documentation and analysis is completed to ensure fact based success.
  • Designs and develops methodologies for enterprise.
  • Actively lead, participate and contribute in stakeholder meetings utilizing candid feedback and being curious on requirements to achieve the highest quality deliverables and ultimate results for supported area.


Technology/Business Planning and Development: Supports execution of functional and technology improvements that drive capacity, quality, and productivity within the enterprise. Key focus areas include:

  • Supports and leads creation of project charters, business requirements, design, critical analysis and recommendation documentation for specific projects to be initiated, planned and executed
  • Responsible for business requirements creation through interviews, meetings and/or existing system documentation, detailed functional analysis and process flows. Creates "as is" and "to be" process flows to complete a gap analysis to define critical deliverables for supported functions.
  • Designs and develops requirements, test planning, test scripts, functional requirements, process requirements, critical analysis and documentation to support the delivery of process and systems for the enterprise.
  • Collaborate and review IT vendors' scope of deliverables to ensure the creation of design documents, critical analysis and project specific needs under the guidance and support of IT architects, project managers and client manager by bringing functional requirements, domain level expertise, process specific and application specific knowledge.
  • Lead, participate and validate content for the test plan development sessions with stakeholder teams and reviews final deliverables for test.
  • Assists the IT and business team to develop user acceptance criteria during the solution phase.
  • Provides consultation and content to the business in creating the test scripts or analysis.
  • Work closely with the support organization in planning and execution of the knowledge transfer and release management during the delivery phase of projects
  • Works with stakeholders to understand requirements, and suggest enhancements including designing and developing process flows and work instructions and all required deliverables and quality documentation.
  • Works with the GSD organization to ensure projects can be successfully transition and supported by operations.
  • Works with Portfolio Management to prioritize demand and articulate requirements during the discovery or charter phase of work.
  • Work with service providers and operational teams to ensure scheduled changes take place with little for no impact to the business (and when applicable with proper notification to the business).


Build Capability to Drive Growth and Eliminate Waste: Deploys tools, processes and resources to support the enterprise.

  • Design, develop and share / leverage successful deliverables, critical analysis, work products, processes and best practices across analyst community both inside and outside IT.
  • Responsible for compliance with the change management / control processes.
  • Drives a continuous improvement mindset to optimize productivity and drive out waste in all that we do at Clorox.



Minimum Requirements:

Years and Type of Experience:

  • 6 -- 10 years of experience / leads high priority projects
  • BA or BS Degree


Skills and Abilities:

  • Critical thinking and analysis skills.
  • Excellent time estimation and execution in prescribed estimated periods to provide high quality content and deliverables related to specific assignments.
  • Detail oriented and proficient technical writer and creator of effective content for deliverables
  • Excellent with Microsoft Outlook, PowerPoint, Word and Excel.
  • Excellent listening, interpersonal and communications skills.
  • Understands the organization's goals and objectives as well as detailed functional objectives as they apply to their work assignments.
  • Executes process workflows and is able to create basic workflows -- "as is", "to be" and gap analysis.
  • Works in a cooperative and supportive manner with all stakeholders and stakeholder teams.
  • Executes tasks to assigned priorities as estimated in an on-time and provide high quality content for assigned key deliverables or components of deliverables - Follows up and sees tasks through to completion.
  • Executes well-defined processes, seeking guidance and clarification outside of the defined limits.
  • Independently drives assigned tasks and activities, seeks out additional work as needed
  • Excellent project management skills.
  • Takes responsibility for getting the work done.
  • Excellent time management and multi-tasking skills.
  • Excellent planning and organizing skills and attention to detail.
  • Excellent oral and written communication skills.
  • Confident, optimistic, can-do attitude and a team player.
  • Strong interpersonal skills.
  • Willing to be influenced/open to others' views.
  • Self-starter.
  • Proactive and able to work under general direction, on multiple tasks with conflicting priorities
  • Solid analysis skills.
  • IT Knowledge a plus
  • Experience in IT and technology implementation a plus
  • Understanding of Lean / Six Sigma a plus
  • Has understanding of business process within domain
  • Understands existing technologies
  • Work experience in an outsourced environment is a must
  • Demonstrated leadership, innovation, and business engagement skills
  • Project Management certification (e.g., PMP, Agile Certified Scrum Master (CSM) PRINCE2) a plus

Job ID


Area of Interest

Information Technology

Employee Type

Salaried Non-Prod