Wake Technical Community College

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Research Assistant

at Wake Technical Community College

Pay: $27623.4 to $35759.8/year
$27623.4 - $35759.8
Posted: 8/9/2019
Job Status: Full Time
Job Reference #: 2534462
Keywords: office

Job Description

Overall Job Objective

Position Description

Most postings are open for a limited time, depending upon the number of applications received.  When the stated closing date is "Continuous", please apply immediately. The position may close without notice.

Pay Grade: Assistant 4

This position provides direct administrative and technical support to staff completing data research and reporting projects within the office of Institutional Effectiveness Accreditation and Research (IEAR).

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  

*Provides administrative and technical support to Research Specialist and others completing deadline driven data reporting projects as requested by Deans, Department Heads or Faculty

*Responds to research requests and provides information and reports; assists with the dissemination of information and reports

*Utilizes database tools such as informer to extract statistical information and create presentations illustrating these findings to respond quickly to research requests that are submitted to the IEAR Office

*Provides assistance to the Policies and Procedures Manager with IPEDS during the collection periods. Also provides assistance by proofing and checking the accuracy and clarity of policies and procedures that appear in the College's catalog and Employee Handbook; assists with ensuring policies have been updated within timelines, correct formatting, and validate that the proper approval process was followed

Verifies accuracy of information gathered in preparation for the college's accreditation visits (example - SACSCOC committee physical visit; Wake Tech's 5th Year Report) and compliance with various required reports

Assists with the development and preparation of the annual Fact Book and Quick Facts cards by organizing and collecting data, updating tables and charts and ensuring the accuracy of the data presented in these documents

Assists with the organization of SACSCOC responses pertaining to substantive changes linked to academic programming or the college's organizational structure

Creates and edits memos, reports, presentations, correspondence or other documents on a regular basis

Attends various meetings as required

Performs other office duties including answering phone, and records management, and coordination of meetings

Promotes continuous improvement by completing an annual applied benchmark project on an individual or a group basis


Knowledge, Skills & Abilities:

Advanced Microsoft Office and research skills, including the ability to create tables, charts, graphs in Microsoft Excel

Excellent written and oral communication skills

Strong time management skills with demonstrated ability to work both independently and cooperatively in a team environment

Ability to multi-task and set priorities within tight time-lines

Excellent organizational skills

Demonstrated ability to use databases, data research, collection tools or statistical software

Minimum Requirements:
Associate's degree in Information Technology, Business Analytics, Business or Office Administration or related degree

Two years of technical administrative experience including work with databases and data reporting tools


Bachelor's degree

Experience with Tableau, Microsoft Access, Intrinsic Informer, 3D Mapping; SAS software, Adobe Acrobat

Previous work experience in a university or community college in area of data collection or reporting relating to measuring performance outcomes

Essential Personnel: